Privacy Policy - Priyanka Gold & Diamonds

At Priyanka Gold and Diamonds, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, and online services, including Gold, Silver, and online jewellery purchases.

1. Information We Collect

We may collect the following information:

• Personal Information: Name, mobile number, email address, billing/shipping address, payment details.
• Account Information: Login credentials, MPIN, Buy Gold/Silver data, transaction history.
• Device & Usage Data: IP address, browser type, device information, and app usage patterns.
• Communication Data: Feedback, queries, and customer support interactions.

2. How We Use Your Information

• Facilitate Gold & Silver transactions securely
• Process jewellery orders efficiently
• Provide personalized offers, updates, and promotions

3. Sharing of Information

We respect your privacy and do not sell your data. We may share information with:

• Trusted payment processors for transactions
• Authorized logistics partners for delivery
• Regulatory authorities as required by law

4. Legal Compliance

• Information Technology Act, 2000 and IT Rules, 2021
• Consumer Protection (E-Commerce) Rules, 2020
• BIS standards for gold and silver purity
• SEBI/RBI guidelines for financial transactions

5. Security of Information

We implement advanced security measures including encryption, secure servers, and authentication protocols to protect your personal data. Your Gold & Silver information is securely stored and monitored for unauthorized access.

6. Your Rights

• Access, update, or correct your personal information
• Request deletion of your data (subject to legal requirements)
• Opt-out of promotional communications

To exercise your rights, contact us at sales@priyankagoldanddiamonds.com

7. Cookies & Tracking

We use cookies to improve browsing experience, analyze usage patterns, and offer personalized content. You may disable cookies in browser settings.

8. Third-Party Links

Our website may contain third-party links. We are not responsible for their privacy practices.

9. Children's Privacy

We do not knowingly collect data from individuals under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated effective date.

11. Contact Us

• Priyanka Gold and Diamonds
• Email: sales@priyankagoldanddiamonds.com
• Phone: 9944378757
• Address: 162, W Masi St, opp. to MURUGAN IDLY KADAI, Madurai Main, Madurai, Tamil Nadu 625001